write me content for my Returns, Exchange & Refund policy for my time an e-commerce website. Use the following details to write me content.

– Company / Brand name : www.collection.lk by  Rizka Creations Ltd

– website : www.collection.lk

– Return Address : No.07, Deanston Place, Colombo 03, Sri Lanka

– Contact Phone Number : +94 753531117

– Whatsapp Number : +94 753531117

– Contact email : hello@collection.lk / rizkacreations.ltd@gmail.com

– What we sell : Homeware, Kitchenware, Bathware and lifestyle products

– Where do we ship to : We ship and deliver only in Sri lanka

– From where do we ship : We ship our product from Colombo, Sri Lanka

– Do we accept return : We accept return only for the any product sold on the website www.collection.lk. but the it should meet the following reason. If we had sent you the wrong product than which you ordered. You have to return the item before using it.

You have to return it within 7 days from the delivery.

– Refund the payment : We will refund the payment after the sending us the order to No.07, Deanston Place, Colombo 03, Sri Lanka. We will refund us your payment deducting the shipping and delivery chargers. we will refund your payments to your stripe, paypal or bank account withing 24 Hours after inspecting the return product and if it is not used and damaged.

– Do we accept exchange : Yes, We accept exchange, for the following reason. If the product which we sent was a wrong product from your order. For exchange you have to send the item before using to No.07, Deanston Place, Colombo 03, Sri Lanka. We will inspect the item and send you the requested exchange if the item is not used and not damaged.

-Shipping chargers for return and exchange : The delivery and shipping chargers has to bared by the customer for sending or returning us the package.

For or Before return, refurn or exchange please contact us at

– email : hello@collection.lk

– Phone : +94 753531117

– Whatsapp : +94 753531117